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Privacy Policy

Privacy Policy

Effective Date: 13 March 2026

Aura Digi Ltd (‘we’, ‘us’, ‘our’) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit auradigital.net or use our services.

1. Who We Are

Aura Digi Ltd is a registered company in England and Wales. We provide digital marketing, web development, SEO, and e-commerce services.

  • Company Name: Aura Digi Ltd
  • Website: auradigital.net
  • Email: services@auradigital.net
  • WhatsApp: +44 7449 765168
  • Registered in England and Wales

2. What Information We Collect

We may collect the following personal information:

  • Name and contact details (email address, phone number) when you fill in our contact form or reach out to us
  • Business information you provide when discussing a project
  • Technical data such as IP address, browser type, and pages visited (via cookies and analytics tools)
  • Payment information — handled securely by our payment processor (Stripe) and never stored directly by us

3. How We Use Your Information

We use SSL encryption, secure servers, and strict access controls.

  • Name and contact details (email address, phone number) when you fill in our contact form or reach out to us
  • Business information you provide when discussing a project
  • Technical data such as IP address, browser type, and pages visited (via cookies and analytics tools)
  • Payment information — handled securely by our payment processor (Stripe) and never stored directly by us

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

  • Contract: to fulfil services you have requested from us
  • Legitimate Interests: to manage our business and improve our services
  • Consent: where you have given us explicit permission (e.g. signing up for updates)
  • Legal Obligation: where required by law

5. Cookies

We process your personal data on the following legal bases:

  • Essential cookies: necessary for the website to function properly
  • Analytics cookies: to understand how visitors use our site (e.g. Google Analytics)

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Third-Party Services

We process your personal data on the following legal bases:

  • Stripe — payment processing (view Stripe's Privacy Policy at stripe.com/gb/privacy)
  • Google Analytics — website analytics
  • WhatsApp — customer communications

These providers have their own privacy policies and we ensure they meet adequate data protection standards.

7. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. Client project data is typically retained for 7 years for accounting and legal purposes. You may request deletion at any time (see Section 9).

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payments are processed securely through Stripe using industry-standard encryption. Our website is secured with HTTPS/SSL.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (‘right to be forgotten’)
  • Object to or restrict processing of your data
  • Data portability — receive your data in a portable format
  • Withdraw consent at any time

To exercise any of these rights, please contact us at: services@auradigital.net

10. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the ‘Effective Date’ at the top of this page. We encourage you to review this page periodically.

12. Contact Us

For any privacy-related questions, please contact:

  • Email: services@auradigital.net
  • WhatsApp: +44 7449 765168

Aura Digi Ltd

We are a full-service digital agency helping businesses grow online through professional web design, SEO, and digital marketing. Trusted by clients across the UK, USA, and UAE.

Registered Address:
Office 16494 182-184 High Street North
East Ham
London
E6 2JA
England, United Kingdom
Company No: 16952763

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Contact us
  • services@auradigital.net
  • +44 7449 765168
  • Office 16494 182-184 High Street North, East Ham london

Business Hours: Monday – Saturday 9:00 AM – 12:00 PM (GMT)

© 2025 Aura Digi Ltd. Registered in England and Wales.